idesign gallery logo, artsy office, i design gallery, idesigngallery

Product Returns & Exchange Policy

We strive to have most of our orders set to print on the same day.  Weekends, after hours, and holidays in most cases be the following day.  It is our goal to have most orders printed and ready to ship within 1-4 days of the receipt of the order, plus any weekends, or holidays.  Shipping times will vary according to distance.  Estimated arrival dates for your print/s should vary no more than 2-10 days to the continental US from the business day the order was received.  Because our products are custom made to order, each is made specifically for each order ensuring your print is sparkling brand new.

Damage

We pack and secure each image to withstand the rigors of the road.  If those rigors go beyond the extraordinary and appear to include getting dragged behind a truck, dropped from a train, or it's parachute didn't open, we apologize in advance.  Notify us right away if your item is damaged, within 3 days of receiving the order.  Please take pics of the damage, cell phone pics will do, to help us to diagnose and prevent it from occurring again.  Notify us within three days of your delivery and we will replace any damaged item.